Shipping policy
Order Processing Time
Because each vintage item is individually packed with care to ensure safe arrival, orders typically take 3 to 5 business days to prepare, package, and hand off to the shipping carrier.
Domestic Shipping Only
We currently ship exclusively within the United States. We do not offer international shipping at this time.
Tracking & Carrier Delivery
Once your order has shipped, you will receive an automated shipping notification with tracking information. Shipping transit times vary by carrier and destination, but standard orders typically arrive within 3 to 7 business days following dispatch.
Items Damaged in Transit
We take extensive measures to pack fragile ceramics, glass, metal, and wood objects securely. However, accidents can occasionally happen during carrier transit.
If your package arrives visibly damaged:
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Take clear photos of the damaged item and the exterior packaging/box immediately upon arrival.
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Keep all original packing materials and shipping labels.
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Email us within 48 hours of delivery with your order number and photos so we can initiate a shipping carrier claim.